FAQ
WHERE ARE WE LOCATED ?
Currently we do not have an experience centre, we are working on it and will keep you posted!
You can still reach us at our factory address:
Plot no.-50,
(Near-Engg.College Flyover),
Sitapur Road, Lucknow-20
HOW DOES OUR SHIPPING WORK ?
We usually ship our items between 24-48 hours of the order being placed.*
Depending on pin code, delivery times may vary.
INTERNATIONAL SHIPPING COMING SOON
RECOMMENDED CARE FOR THE PRODUCTS ?
Each of our products has a care label / care instructions on it. Please go through them carefully
to keep your product in the best shape/ optimum condition.
HOW DO I RETURN/ EXCHANGE THE PRODUCT?
You may initiate an exchange or a return within 14 days of receiving your purchase. After 14 days have gone by, your return/exchange request will not be accepted.
We charge no extra cost for a return or exchange, as it should be. To be eligible for an exchange or return, your products must be in the same condition that you received them–unworn and unwashed, with the tags still attached. They must be in their original packaging, and you’ll also require your receipt or proof of purchase. We will investigate the returned/exchanged product before accepting or rejecting your request.
No refunds - we can offer exchange or store credit. You cannot exchange or return any items on sale.
To initiate an exchange or return request, you can contact us at business@hunnit.com. Please mention your order number in the e-mail.
Once your request has been accepted, you will need to ship your item to the following address:
Factory address:
Plot no.-50,
(Near-Engg.College Flyover),
Sitapur Road, Lucknow-20.
Items sent back to us without first requesting an exchange or return will not be accepted.
If you have any queries, feel free to contact us at +91 91510 34971
Business Hours: 10 AM - 6 PM IST, Monday to Friday (except Indian public holidays)
WHAT IF THE PRODUCT / COURIER IS DAMAGED?
If the courier is damaged please don’t accept the order and reach out to us for further help.
If the product is damaged please feel free to reach out to us for further help.